July 07 2014
Whenever you are having syncing issues with iCloud from any device you are using, you can narrow down the cause of the issue with very simple steps.
1. Login at www.icloud.com using your iCloud username and password. Once you are logged-in, you will be able to see the mail, contacts, calendar events, or anything else being synched through iCloud.
2. Compare your data.
1. Make sure you are signed in with the same iCloud username on each device and the website. If the information is different, go ahead and fix it.
The way to view and edit your login information for iCloud is done differently depending on which device you are using:
2. If the logins are the same, but the data is not syncing: Sign out of the account then sign back in. This can be done on any Mac or Windows computer. However, if you are using a phone or tablet, you will actually have to delete the account, then add it. If you are signing out on a Mac computer or deleting the account on an iPhone/iPad, it is very important to answer the question correctly when you are prompted to delete your contacts/calendar events. Yes, delete them from your device since they are already stored in the cloud. Otherwise, you will duplicate all of your contacts and calendar events the moment you sign back in.
If you followed all these steps and you are still having issues syncing, contact Tech Helpline for further assistance.
To view the original article, visit the Tech Helpline blog.